Official Privacy Policy skor88

Skor88 ("we", "Platform") respects the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of personal information you provide when registering and using the skor88 platform.

This policy applies to all users of the skor88 platform, including website visitors, registered members, and anyone who interacts with our platform through any channel — whether via the official website or mobile app.

By using the skor88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using the platform and contact us for assistance with closing your account.

Skor88 collects two main categories of information — information you provide directly and information collected automatically as you use the platform.

Information You Provide Directly:

• Full name as shown on your identity card or passport.
• An active mobile number registered in your name.
• A valid and active email address.
• Date of birth for age verification.
• Bank account or digital wallet details for transaction processing.
• Identity verification (KYC) documents such as a copy of your ID card or passport when required.
• Transaction history and wagering activity within the platform.

Information Collected Automatically:

• IP address and general location information of your device.
• Device type, operating system, and web browser version in use.
• Pages visited, visit duration, and navigation patterns within the platform.
• Cookie data and session identifiers used to maintain your login.
• Technical error logs and app performance reports for service improvement.

Skor88 uses your personal information only for legitimate and necessary purposes. The following is a complete list of the ways your data may be used:

Skor88 does not use your data for any purpose other than those stated above. Should we wish to use your data for a new purpose, we will notify you and obtain your written consent beforehand.

Skor88 does not sell or trade your personal information to any external party. However, there are limited situations where we may need to share your information with carefully selected third parties:

• Payment Service Provider: Licensed payment gateways such as FPX, DuitNow, TNG e-Wallet, and GrabPay receive the transaction information needed to process your deposits and withdrawals.
• KYC Service Provider: Licensed third-party identity verification companies may receive your documents solely for the purpose of age and identity verification.
• Cloud Service Provider: Our platform infrastructure is hosted on secure cloud servers with strict data protection agreements in place.
• Regulatory Authority: skor88 will disclose information to law enforcement authorities or regulatory bodies when required by law or a valid court order.
• Fraud Prevention: Limited information may be shared with security partners to detect and prevent fraudulent activity or money laundering.

All third parties that receive your data are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for the specific purposes outlined in those agreements.

Skor88 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction.

• Data-in-Transit Encryption: All communication between your browser or app and skor88 servers is encrypted using TLS 1.3 protocol with 256-bit encryption.
• Data-at-Rest Encryption: Sensitive information such as passwords and banking details is encrypted at rest using industry-standard hashing and encryption algorithms.
• Strict Access Control: Only skor88 staff who require access to your data to perform their duties are permitted to do so, with strict monitoring of every access.
• Two-Factor Authentication (2FA): skor88's internal systems use 2FA for all staff access to prevent unauthorized entry even if a password is compromised.
• Regular Security Audits: Our platform undergoes regular penetration testing and security audits by independent firms to identify and address any vulnerabilities.
• 24/7 Monitoring: Our automated monitoring system runs continuously to detect any suspicious activity and immediately alert our security team.

While we take all reasonable precautions, no security system is perfect. In the event of a data breach that may affect your rights and freedoms, skor88 will notify you within 72 hours of becoming aware of it.

Skor88 retains your personal information for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial reporting legal requirements.
• KYC Documents: Retained for the duration the account is active and for 5 years after closure, or as required by the relevant regulatory authority.
• Support Communication Logs: Retained for 2 years from the date of last interaction.
• Analytics & Usage Data: Stored in anonymised form after 12 months for platform improvement purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with approved standard procedures.

Skor88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

There are four types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information about how you use the platform to help us improve the user experience. All data is collected anonymously.
• Functionality Cookies: Enables the platform to remember your preferences such as language, region, and display settings for a more personalized experience.
• Analytics Cookies: Used by our internal analytics tools to understand platform usage patterns and improve our services.

You can manage or disable most cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions of the skor88 platform.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal information we hold:

To exercise any of the rights above, please contact our Data Protection team via Live Chat on the platform or by emailing [email protected]. We will process your request within 21 business days.

Skor88 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements.

When we make significant changes to this policy, we will:

• Updating the "Last Updated" date at the top of this document.
• Displaying a clear notice on the platform's home page for at least 14 days.
• Sending notifications via email or in-account messages to all registered members.

Your continued use of the skor88 platform after changes take effect constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this policy periodically.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat button on the skor88 platform.
• Privacy Email: [email protected] — for enquiries related to personal data and PDPA rights.
• Support Email: [email protected] — for general enquiries about your account.

We are committed to responding to all privacy-related inquiries within 3 business days. For full PDPA rights requests, we will respond within 21 business days as required by law.